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    Managed Maintenance Service

    The leading cause of downtime is human error. Mitigate risks by performing services according to strict protocols and under direct supervision by an expert.

  • Enhanced control over service activities

    Multi-vendor service contract management, plus on-site maintenance support that enforces strict protocols during the times when your facility is exposed to the greatest amount of risk.

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Site-specific knowledge at your disposal

We’ll provide a highly trained data center expert on-site during maintenance events to supervise the work activity using a detailed Method of Procedure (MOP) and following strict protocols. Their site specific knowledge allows them to offer recommendations for improvements and cost reductions.


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    A single point of contact for managing multi-vendor service contracts (See benefits of Vendor Management Service)
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    Dedicated Technical Specialist to analyze maintenance effectiveness and identify potential risks
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    Risk mitigation through development, implementation and continuous improvement of site-specific maintenance procedures
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    Direct oversight of scheduled procedures by on-site technician to ensure best practices and process conformance
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    A technician dispatched to oversee execution of emergency corrective maintenance, in the event of an emergency
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    Quarterly reporting and business reviews to provide analysis and recommendations for efficiency and reliability enhancements

Our Managed Maintenance Services include:

  • Vendor Management Service

    A single point of contact to help you provision, coordinate and execute services across all critcal infrastructure disciplines, using both OEM and third-party maintenance vendors
  • Periodic Site Inspections

    Identifies deficiencies and opportunities for site improvements.
  • On-Site Project Management

    Reduces risk of error during service execution through strict oversight and enforcement of documented processes and procedures.
  • Change Management

    Risk mitigation through development, implementation and continuous improvement of and quality systems review of site specific Methods of Procedure (MOPs).
  • Quarterly Business Review

    Ensures client satisfaction through regular updates on service activities, outcomes, and recommended courses of action.
  • Service Trending Report

    Provides client with service-related data to enable more efficient data center operation and effective budgeting.
  • EcoStruxure™ ensures continued learning at Bainbridge Island School District

    Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.