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Video: Wiser thermostat temperature calibration
Issue: It is suspected that the Wiser Thermostat temperature measurement values are not correct.  Is it possible to calibrate the Wiser thermostat...
How do I get a more definite confirmation on leadtime and delivery on an Enclosed Drive or Softstart?
Issue: How do I get a more definite confirmation on leadtime and delivery on an Enclosed Drive or Softstart after my order is placed? Product Line:...
Where can I get help with price and availability, returning a product, obtaining a certificate of origin or export documentation?
Product Line: All Products Resolution: Contact Customer Service.   Phone:  888-778-2733 Email:  CCC@schneider-electric.com See attachment for Conditions...
What is the procedure for getting a drive or a soft starter shipped after hours in an emergency?
Issue:  What is the procedure for getting a drive or a soft starter shipped after hours in an emergency? Product line:   Altivar and Altistart products...
Why is the keypad not included with ATV61 and ATV71 drives?
Issue: Why is the keypad not included with ATV61 and ATV71 drives? Product Line: Altivar 61 and 71 drives Environment: All Cause: Customer concerned...
How to Find APC Product Price & Availability on My Schneider Electric
How do I determine price and availability on APC My Schneider Electric? You can check the Price and Availability of any item on My Schneider Electric....
How to Enter an Order on My Schneider Electric
How do I enter an order on My Schneider Electric? The Order Entry page of the My Schneider Electric (USA MySE / Canada MySE) site allows you to create...
ECCN Code / Harmonized code
ECCN Code / Harmonized code  Customers will occasionally request the ECCN code for our products. This is a code required for products being shipped...
Contact Us
Schneider Electric Contact Directory Support from Schneider Electric is available anywhere in the US by calling us toll-free at 1-888-778-2733, and...
Are NEMA 1 and NEMA 3R MCC's shipped on their sides?
Issue: Are NEMA 1 and NEMA 3R MCC's  shipped on their sides? Product Line: Model 6 Motor Control Center Environment: Shipping clarification  Cause:...
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