Technical FAQs

Ask a Question

Filter results

Clear
Who provides support for class 2830 meters used in panelboards, switchboards, and motor control centers?
Square D / Schneider sold this product line in 1988 to Modutec / Jewell Electric Instruments. Users of these products can contact Modutec / Jewell...
Who provides support for Model WIT Insulation resistance or continuity tester product lines?
Square D / Schneider brand labeled this product line from Biddle Instruments.   In 1988, Square D / Schneider left this business.  Users of these...
Where does the distributor send the Altivar ATV66 drive if it is going to be repaired.
Issue: Where does the distributor send the Altivar ATV66 drive if it is going to be repaired.   Product Line: ATV66   Environment:  Repir Depot Cause:...
Why is the ATV312 tripping on SCF or short circuit fault on power up?
Issue: Why is the ATV312 tripping on SCF or short circuit fault on power up?  Product line: Altivar 312, ATV312, ATV31 Environment: All models, all...
What are the replacement filter boards for the ATS48 soft starters?
Issue: What are the replacement filter boards for the ATS48 soft starters?   Product Line: Altistart 48  ATS48   Environment: ATS48D17Y – ATS48C32Y...
What are the repair parts for a 92346R Series E1 Double throw Safety Switch?
Issue: Replacement parts part numbers for the 92346R Series E1 Double throw Safety Switch. Product Line: Safety Switches Environment: Double Throw...
What causes an OLF on the ATV12? (also ATV312, ATV32, ATV320, ATV61 and ATV71 Drives)
Issue:  What causes an OLF on the ATV12? (also ATV312, ATV32, ATV320,  ATV61 and ATV71 Drives) Product Line: Altivar ATV12 ATV312, ATV32, ATV320,...
Who do we contact for assistance with PAC drives?
Issue: Customer needs assistance selecting or troubleshooting PAC drives.  Product line: PAC Drive Environment: all models Cause: n/a Resolution:...
Does Schneider Electric provide technical support for Yaskawa drives?
Issue: Does Schneider Electric provide technical support for Yaskawa drives? Product Line: Yaskawa product Environment: Non-Schneider product Cause:...
What is the phone number for Square D Field Services for on-site assistance with AC drives and Soft Starters?
Issue: What is the phone number for Square D Field Services for on-site assistance with AC drives and Soft Starters? Product Line: AC Drives and Soft...
Results 1 - 10 of 100