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What is the warranty of QO load centers and QO circuit breakers when used in a commercial or industrial application?
Issue: Warranty Product Line: QO load center Cause: Clarify warranty terms Resolution: For a commercial or industrial installation, the standard Conditions...
Can I determine when a drive was sold based on the serial number?
Issue: Can I determine when a drive was sold based on the serial number? Product line: All drive products. Environment: All drive products. Cause:...
What is one way to tell if a drive is still under warranty?
Issue: Warranty verification   Product Line: Altivar variable frequency drives Environment: Open style   Cause: None   Resolution: The date of purchase...
How can I return a inoperative drive or soft start under warranty?
Issue: Altivar drive or Altistart soft start does not work and I want to return under warranty.  Product line: Altivar, Altistart Environment: All...
How can I get a Solar RMA?
An in-warranty RMA is usually obtained after troubleshooting is performed as directed by Schneider Electric Advanced Support personnel. Please call...
Where is the General Manufacturer Warranty for Schneider Electric Products?
Issue: How to locate warranty information for various Schneider Electric / Square D products Product Line: All merchandise products such as but not...
Where is warranty information for the AC Drives and Soft Starters?
Issue: Where can I find warranty information for the AC Drives and Soft Starters? Product Line: AC Drives and Soft Starters Environment: All serial...
Can I use non-Square D/Schneider Electric brand lugs on circuit breakers?
Issue: Can I use other brand lugs on breakers? Product Line: Circuit Breakers Resolution: Square D/Schneider Electric circuit breakers are UL Listed...
Where can I get help with price and availability, returning a product, obtaining a certificate of origin or export documentation?
Product Line: All Products Resolution: Contact Customer Service.   Phone:  888-778-2733 Email:  CCC@schneider-electric.com See attachment for Conditions...
When my Network Management Card loses power, which log file(s) will be saved?
Issue When my Network Management Card (or device with an embedded Network Management Card) loses power, which log file(s) will be saved? Which log...
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