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What were the obsolescence dates for the Legacy breakers FC, KA, KH, KC?
Issue: When did the F frame and K frame breakers go obsolete? Product Line: Circuit Breakers Resolution: Pending Obsolescence Period: January 9, 2009...
Where is warranty information for the AC Drives and Soft Starters?
Issue: Where can I find warranty information for the AC Drives and Soft Starters? Product Line: AC Drives and Soft Starters Environment: All serial...
How can I return an inoperative drive or soft start under warranty?
Issue: How can I return an inoperative drive or soft start under warranty? Product line: Altivar, Altistart Environment: All models Cause: Altivar...
What is the warranty of QO load centers and QO circuit breakers when used in a commercial or industrial application?
Issue: Warranty Product Line: QO load center Cause: Clarify warranty terms Resolution: For a commercial or industrial installation, the standard Conditions...
Can I determine when a drive was sold based on the serial number?
Issue: Can I determine when a drive was sold based on the serial number? Product line: All drive products. Environment: All drive products. Cause:...
What is one way to tell if a drive is still under warranty?
Issue: Warranty verification   Product Line: Altivar variable frequency drives Environment: Open style   Cause: None   Resolution: The date of purchase...
How can I get a Solar RMA?
An in-warranty RMA is usually obtained after troubleshooting is performed as directed by Schneider Electric Advanced Support personnel. Please call...
Where is the General Manufacturer Warranty for Schneider Electric Products?
Issue: How to locate warranty information for various Schneider Electric / Square D products Product Line: All merchandise products such as but not...
Can I use non-Square D/Schneider Electric brand lugs on circuit breakers?
Issue: Can I use other brand lugs on breakers? Product Line: Circuit Breakers Resolution: Square D/Schneider Electric circuit breakers are UL Listed...
Where can I get help with price and availability, returning a product, obtaining a certificate of origin or export documentation?
Product Line: All Products Resolution: Contact Customer Service.   Phone:  888-778-2733 Email:  CCC@schneider-electric.com See attachment for Conditions...
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