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Where is the General Manufacturer Warranty for Schneider Electric Products?
Issue: How to locate warranty information for various Schneider Electric / Square D products Product Line: All merchandise products such as but not...
What is the standard warranty for Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?
Issue: What is the standard warranty for  Altivar drives, Altistart soft starters, and enclosed "Flex" style systems? Product Line: Altivar and Altistart...
How can I get an in-depth analysis of why my drive or soft starter failed?
Issue: How can I get an in-depth analysis of why my drive or soft starter failed? Product Line: Altivar Environment: All Cause: They need to get a...
How can I return an inoperative drive or soft start under warranty?
Issue: How can I return an inoperative drive or soft start under warranty? Product line: Altivar, Altistart Environment: All models Cause: Altivar...
Where is warranty information for the AC Drives and Soft Starters?
Issue: Where can I find warranty information for the AC Drives and Soft Starters? Product Line: AC Drives and Soft Starters Environment: All serial...
What were the obsolescence dates for the Legacy breakers FC, KA, KH, KC?
Issue: When did the F frame and K frame breakers go obsolete? Product Line: Circuit Breakers Resolution: Pending Obsolescence Period: January 9, 2009...
What is the warranty of QO load centers and QO circuit breakers when used in a commercial or industrial application?
Issue: Warranty Product Line: QO load center Cause: Clarify warranty terms Resolution: For a commercial or industrial installation, the standard Conditions...
Can I determine when a drive was sold based on the serial number?
Issue: Can I determine when a drive was sold based on the serial number? Product line: All drive products. Environment: All drive products. Cause:...
What is one way to tell if a drive is still under warranty?
Issue: Warranty verification   Product Line: Altivar variable frequency drives Environment: Open style   Cause: None   Resolution: The date of purchase...
How can I get a Solar RMA?
An in-warranty RMA is usually obtained after troubleshooting is performed as directed by Schneider Electric Advanced Support personnel. Please call...
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