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Video: How do I set up PID on an Altivar Process Drive?
Issue: How do I set up PID on an Altivar Process Drive? Product Line: Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680,...
Video: How do I set the correct COM address in SoMove to match the USB to RS485 adapter cable?
See the attached video for instructions on setting the correct COM address of your USB to RS485 adapter for use with SoMove.   Rev 10-19-17
Can you still get a flush cover for a QO8-16M loadcenter with a QOBW12M100 box?
Issue:  What was the cover for the QO8-16M surface and flush mounted load center?  Product line:   Load centers Environment:    QO load centers Resolution:...
Video: How do you clear the SLF serial link fault on the ATV312 drives?
Issue: What can cause an SLF fault on the ATV312 drive? Product Line: Altivar ATV31 and ATV312 Environment: All Cause: Serial link fault or missing...
Do ALL the EZM Main Devices(Terminal box, Circuit Breaker, fusible switches) come standard with a neutral bonding strap?
Issue: Product Design Features Product Line: EZ Metering equipment Environment: Neutral Bonding Strap Cause: Application Resolution Yes, ALL the EZM...
What is ZSI and how is it used?
Product Line: Powerpact and Masterpact circuit breakers with advanced Micrologic trip units Environment: Electrical distribution systems Resolution:...
Can a QO1HT handle tie be used to tie 3 single pole QO or QOB breakers together?
Product Line: Circuit Breakers Environment: Electrical Distribution Equipment Resolution: No. These handle ties are made to link only two single pole...
What is the suffix -1680 on the PAF361600DC-1680 breaker?
Product Line: Circuit Breakers Environment: Electrical Distribution Equipment Resolution: It is a 48V dc undervoltage release (suffix 1128), two normally...
What is the replacement lug for 2-500 kcmil for the LC36400?
Product Line: Circuit Breakers Environment: Electrical Distribution Equipment Resolution: It is the AL600LI5.  
What is the replacement for the IL34300 circuit breaker?
Product Line: Circuit Breakers Environment: Electrical Distribution Equipment Resolution: The replacement is LI36300  
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