Technical FAQs

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How can we use Vijeo Design'Air with a Dynamic IP provided by the ISP?

Sometimes ISP's only provide Dynamic IP addresses for their Modems. As Vijeo Design'Air requires a static IP or hostname, we will need to introuduce a 3rd party service to handle the Dynamic IP.

Services such as or can help manage the Dynamic IP and provide you a host name to access your HMI.

These services are often built in features of Cell Modems already. Check the DDNS settings of the Modem. If your modem does not support DDNS, you will need to install a service on a PC that is on the same network as the Modem to automatically update the server with the new Dynamic IP. Please consult with the manual of your Modem for more information.

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