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What would cause the GV2AF4 adapter not to fit and connect to the ATV320 drive and the GV2 circuit breaker?

Issue:
What would cause the GV2AF4 adapter not to fit and connect to the ATV320 drive and the GV2 circuit breaker?

Product Line:
ATV320 + GV2 breaker

Environment:
All 

Cause:
GV2AF4 adapter pins are not long enough. 

Resolution:
There is a newer adapter to connect the GV2 and the ATV320
The new part number is GV2AF5
There is a 29 day lead time on the part so you may need to contact customer service to see if you can expedite the order if needed. 
The pins are longer to allow a better connection between the GV2 and the ATV320 drive. 

 
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