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INTERNAL: Promoting Self-Help Tools During Customer Interaction

Issue: 
Opportunity to inform customers about Schneider Electric self-help tools

Product Line: 
Online Self-Help Tools

Environment:  
Schneider Electric Self-Help Tools Promotion

Resolution:  
Attach this FAQ to your case if you used this customer interaction as an opportunity to promote any of our self-help tools including but not limited to FAQs, Cross Reference Tool, Download Center, Online Digest, EZ Selector, 3D CAD Drawings Catalog (also accessible through ThomasNet), or Image Library.  

Note:  do NOT use this FAQ in place of a case relevant FAQ.  You still MUST have an FAQ specific to the content of the case attached.  This FAQ is for tracking purposes only.  
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