On an ATV312, what is the correct way to check for correct voltage on the +24V terminal?

Issue:
On an ATV312 what is the correct way to check for correct voltage on the +24V terminal?

Product Line:
ATV312

Environment:
All

Cause:
Determining whether the +24V supply is providing the full 24V DC

Resolution:
The 24V should be measured from common, not from ground. Your voltage meter should be set to measure DC voltage. Place the positive meter lead to the +24V terminal on the drive, and place the negative meter lead to the COM terminal on the drive.