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The Conext SW inverter/charger is not charging and it says AC support?

Conext SW inverter/charger shows AC support and it is not charging.

Product Line:
Conext SW2524, Conext SW4048

Conext SW installation

The unit states it is in AC support, and not charging, despite the AC support being disabled and the battery being below recharge volts.

Make sure the AC Support on SOC is disabled.  Even if the AC Support is Disabled, you need to make sure the AC Support on SOC is disabled
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