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How to get the diagnostic file from a Com'X device

Published date: 08 October 2019

Issue
How to get the diagnostic file from a Com'X device?

Product Line
Com'X 200
Com'X 210
Com'X 510

Environment
System diagnostics

Resolution
To download a diagnostic file go to the following location on the Com'X web interface:

"Maintenance" tab -> sub tab "Logs"

At the bottom of the web page you will find the option "Get diagnostic info". Press this option to generate the diagnostic file.
This is shown at the bottom right of the image below



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