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ION Setup 3.0 displays incorrect realtime KWH for CM3s and CM4s and the Peak Demand reset fails

Goals and Symptoms

Issue
1. ION Setup 3.0 scaling is incorrect for CM3000 and CM4000 energy readings. It is supposed to be showing the kWh values but it is actually reporting WH values. This is causing a digit to be truncated.

2. When attempting to reset the peak demand, an error occurs showing "Exception response" and the reset does not occur.

Causes and Fixes

Cause

This will be corrected in the next build.

Resolution

This has been corrected in the latest version of ION Setup, please find the latest version of ION Setup from FA212816

 

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