| FA163635 | Where can I get support for APC and MGE Products? For support on APC and MGE products please visit: http://www.apc.com/support/
AC Power
Additional Management Cards and Options
Air Cooled Chillers
Air... |
| FA168155 | Does the Schneider Electric repair depot repair ATS22 soft starts? This is not a repairable product. No spare parts have been released. The customer can send it in for evaluation only.
CTA-ID : 2062611 |
| FA89817 | What is the turn around time for a repair of the 8660 old style Softstarter? Please contact Customer Service at 1-888-778-2733 for repair time. CTA-ID : 7258 |
| FA103492 | Do we still repair the Alpha Pak 8660 units and if so then where?
Yes, they can be repaired at the Electrical South Repair Facility and the return is co-ordinated through an authorized distributor.These units are... |
| FA111340 | How do you send a Drive or a Soft Starter in for repair? All requests for repairs have to go through a Schneider Electric Authorized Distributor. They will contact Customer Service to get an RMA (Return... |
| FA165575 | What is the part number of a replacement heatsink for a ATV66D16N4 or ATV66D23N4? The part number of the heatsink fan is VZ3V664. This is an assembly consisting of two fans however this part is now obsolete.
CTA-ID : 2061609 |
| FA165523 | Where can I get technical support for AC Drives and Softstarts? Phone: 888-778-2733
Phones are staffed Monday to Friday, 8am to 8pm EST. Outside of normal hours, emergency phone support is still available. Call... |
| FA152244 | *** The 5000:5 CTs in Section #6 need to be replaced. These CTs are mounted on the thru-bus and have been damaged with cover screws which has pierced the CTs. All 3 of these CTs need to be replaced. In addition to the (3) 5000:5 CTs that need to be replaced, need a warranty PO for the labor to replace these CTs. This is a union site, so we will be required to work with the contractors personnel. Field Service Complete
CTA-ID : 2054642 |
| FA126162 | Who provides support for Topaz / EPE product lines?
All Topaz products and the single phase lines of EPE were divested to MGE Office Protection Systems ( owned by Eaton) in 11/07 . Contact www.mgeops... |
| FA128998 | Who provides support for NY2 Intrinsically Safe Barrier Relay product lines? Due to changes in the IEC standards for this type of product, the NY2 relays lost their CE mark in 2002. Therefore, Square D / Schneider left this... |