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FAQ ID Description
FA176659Are the new Powerpact I Line breakers securely mounted when the mounting foot screw falls into the slot next to the hole that was used with the Legacy breakers, FA,KA?
Issue: Are the mounting foot screws for Powerpact I-Line breakers (H, J and L-frame) supposed to thread into the same holes in the back of the panelboard...
FA158644What are the seismic anchoring requirements for AR2144BLK and AR2145BLK?
Issue: What are the seismic anchoring requirements for AR2144BLK and AR2145BLK? Product Line: NetShelter VX Seismic   Environment: All models and...
FA173839How hot can circuit breakers get? What is the temperature of a molded case breaker?
Issue: How hot can circuit breakers get?  What is the temperature of a molded case breaker? Product Line: UL489 listed molded case circuit breakers Environment: UL489...
FA143631What is the difference between a two-device and a three-device solution for motor circuit protection?
Issue: What is the difference between a two-device and a three-device solution for motor circuit protection? Product Line: Circuit Breakers Environment: Electrical...
FA236744Security Notification: "POODLE" vulnerability - impact to APC products
Issue On 14-OCT-2014, the GNU SSL 3.0 Protocol Vulnerability, also called the "POODLE" Vulnerability (CVE-2014-3566) was detected and published...
FA156775How do I recycle my UPS battery?
Issue: How do I recycle my UPS battery? Product Line: Smart-UPS, Back-UPS Environment: All models, All Serial Numbers Cause: APC UPS products...
FA159659Default administrator authentication phrase used by PowerChute Network Shutdown to communicate with the Network Management Card
Issue: What is the default administrator authentication phrase used by PowerChute Network Shutdown to communicate with the Network Management Card? Product...
FA158816Why might the LEDs on my Back-UPS be flashing?
Issue: Flashing LED lights on Back-UPS Pro, Back-UPS Pro USB and Back-UPS LS : causes and definitions Product Line: Back-UPS Pro, Back-UPS USB, Back-UPS...
FA158817What does the Site Wiring Fault Indicator LED on my UPS or Surge Arrestor represent?
Issue: What does the Site Wiring Fault Indicator LED on my UPS/Surge Arrestor represent? Product Line: All Back-UPS and Surge Arrestoring products.  Environment:...
FA176080How do you obtain, install, use, and troubleshoot LTU software for the UTA tester for Powerpact H, J, and L frame circuit breakers?
Issue: How do you obtain, install, use, and troubleshoot LTU software for the UTA tester for Powerpact H, J, and L frame circuit breakers? Product...

Results 1 - 10 of 100