Retail & Consumer Customer Service

For the Do-it Yourself/Consumer/Contractor

Product availability: contact your local retail outlet.
Retailers selling Square D products
General Product Questions:

Phone: 1-888-SQUARED (1-888-778-2733)
Fax: 1-888-329-9773

Technical Support: (Prompt 1)

Once you select Prompt 1, you will hear four options. Please select Prompt 4 once in the Technical Support menu.

Retail Support: Authorized Retail Accounts Only (Prompt 4)

Place an order
Inquiries regarding an existing order
Price and availability
Credits
Returns
General questions

Hours of Operation: Monday through Friday:

Customer Service: 8:00am - 6:00pm EST

Technical Support: 8:00am - 8:00pm EST

Email: retail@us.schneider-electric.com

Dedicated, well trained representatives are available to answer questions. Each representative is assigned to a specific account so you receive responsive support from someone who knows your business needs.

For the Retailer:

Retail Customer Service Representatives can assist you with:

* Orders, Expedite Orders, Returns
* Product Information
* Communicate with the Retail sales force
* Solving customer problems and assisting with technical questions Contact 1-888-SQUARED

For further questions

Contact our Executive Offices/Retail Products:
Monday through Friday, 8:00 am through 6:00 pm EST
Phone: 1-847-397-2600
Fax: 1-847-925-7500