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Retail & Consumer


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Retail & Consumer Customer Service

 
 

For the Do-it Yourself/Consumer/Contractor

  • Product availability: contact your local retail outlet.
  • Retailers selling Square D products
  • General Product Questions:

Phone: 1-888-SQUARED (1-888-778-2733)
Fax: 1-866-340-0306

Technical Support: (Prompt 1)

  • Once you select Prompt 1, you will hear four options. Please select Prompt 4 once in the Technical Support menu.

Retail Support: Authorized Retail Accounts Only (Prompt 4)

  • Place an order
  • Inquiries regarding an existing order
  • Price and availability
  • Credits
  • Returns
  • General questions

Hours of Operation: Monday through Friday:

Customer Service: 8:00am - 6:00pm EST

Technical Support: 8:00am - 8:00pm EST

Email: retail@us.schneider-electric.com

Dedicated, well trained representatives are available to answer questions. Each representative is assigned to a specific account so you receive responsive support from someone who knows your business needs.

For the Retailer:

  • Retail Customer Service Representatives can assist you with:

* Orders, Expedite Orders, Returns
* Product Information
* Communicate with the Retail sales force
* Solving customer problems and assisting with technical questions Contact 1-888-SQUARED

For further questions

  • Contact our Executive Offices/Retail Products:
    Monday through Friday, 8:00 am through 6:00 pm EST
    Phone: 1-847-397-2600
    Fax: 1-847-925-7500
  
 
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