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      Utility Customer Engagement Platform

      Resource Advisor

      Utility Customer Engagement Platform

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      Challenges

      Increase energy efficiency participation, support energy data requests and customer satisfaction. Utilities are faced with an increasing amount of energy data, increased third party requests for this data, and a need to increase C & I participation in utility programs. These issues are compounded by the limited IT resources and infrastructure and aging utility workforce.
      • Solutions

        Resource Advisor is designed to provide energy data and analytics information for utilities and C&I customers in a cost effective manner. The simple architecture limits the IT resources from a utility providing a quick to market launch. Resource Advisor is a proven product to engage C&I customers for energy efficiency projects, Energy Star Portfolio Manager Benchmarking and utility engagement. Resource Advisor is currently deployed in utilities and to Schneider Electric's end user C&I customer base. Schneider Electric understands utilities are overwhelmed with compliance mandates and resource constraints and need help addressing utility specific challenges including increasing client engagement, implementing energy efficiency improvements, “Big”data modeling, analytics and customized reporting.
         
        Resource Advisor is an award winning Client Engagement Platform used by top utilities to enable their account managers or their commercial and industrial customers to visualize energy consumption information to drive efficiency.
      • Value Proposition

        Resource Advisor helps increase commercial and industrial customer energy efficiency by allowing them to identify opportunities to reduce consumption. Utility account managers and their customers can communicate and share information through this cloud based platform. Result is lower emissions, increased efficiency and increased customer satisfaction.
      • Differentiation

        We are a strategic partner to utilities, helping them define a commercial and industrial customer program that allows them to reduce energy waste and increase operational efficiency. Our utility expertise allows us to solve complex customer problems, enabling them to meet goals.

      Benefits

      • Businessman drawing a cloud with a black marker, cloud services, cloud service providers.
         
        Data acquisition/reconciliation
      • Operators in power station control room working with technical challenges, sustainability reporting.
         
        Data analytics and modeling
      • Power lines in a silhouette look at night with sunset in the background, electric utilities, access to energy.
         
        Operational energy management
      • Smart city lights in Bogota, Colombia
         
        Energy benchmarking, performance, projects
      • Man in office using large desktop computer, sustainability in business.
         
        Sustainability reporting for external purposes
      • Man handling the data center management in the server room, data center services, data center operations.
         
        Automated Energy Star Portfolio Manager and third party benchmarking