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What is the part number for a varistor coil surge suppressor for a LC1D09 to LC1D32 3 pole and LC1DT20 to LC1DT40 4 pole?
Issue: Surge suppressor part number is needed Product Line: TeSys D line Contactors Environment: Products sold and used in the United States Cause:...
Video | How do I create a backup to a Windows share?
Issue: Process for creating a Windows share backup within StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE) - Basic...
Security Notification: "GHOST" vulnerability (CVE-2015-0235) - impact to APC products
Issue Does the Linux GHOST vulnerability (CVE-2015-0235) affect APC products? Product Line StruxureWare Data Center Expert (DCE) StruxureWare Data...
Video | Data Center Expert | How do I verify that an upgrade file is valid after download?
Issue: Process for verifying the checksum of a StruxureWare Data Center Expert upgrade file after download. Product Line: StruxureWare Data Center...
How is the IPR (motor power) parameter calculated on an ATV61/71?
Issue: How is the IPR (motor power) parameter calculated? Product Line: Altivar ATV61 Environment: All Cause: IPr parameter Resolution: In order to...
Where can I find the manufacturing quality assurance procedure for the Altivar 61 and ATV71 drives?
Issue: Where can I find the manufacturing quality assurance procedure for the Altivar 61 and ATV71 drives? Product Line: Altivar ATV61 ATV71 Environment:...
How do you obtain, install, use, and troubleshoot LTU software for the UTA tester for Powerpact H, J, and L frame circuit breakers?
Product Line: Powerpact H, J, L circuit breakers and UTA tester Environment: Windows XP and Windows 7    To use with Windows 8 and 10 it is necessary...
How hot can circuit breakers get? What is the temperature of a molded case breaker?
Issue: What is the temperature of a molded case breaker? The Circuit Breaker is hot to the touch. The front face of a breaker feels hot. Product Line:...
Video | Data Center Expert | How do I mass upgrade APC and NetBotz appliance firmware?
 Issue: Process for mass upgrading firmware on APC NMCs and NetBotz appliances using StruxureWare Data Center Expert. Product Line: StruxureWare Data...
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