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How do I disable my fault alarm on my XW unit “nuisance beeping?"

Issue: 
Customer is calling because his unit is in a fault state and nuisance beeping. 

Product Line: 
Conext XW+ 865-6848 865-5548

Environment: 
Product Information

Resolution:
Using the SCP, the alarm can be disabled under the SCP settings

Cause: 
Setting can be enabled or disabled as per the customer's request
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