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What is the warranty claims procedure for a HEPD50 or HEPD80?

Issue:
What is the warranty claims procedure for a HEPD50 or HEPD80?

Product Line:
Surge Protection Devices

Environment:
Maintenance

Cause:
Device Failure

Resolution:

Claims Procedure
To make a claim under this limited warranty please follow these steps: (1) Retain the original dated sales receipts from the Home
Electronics Protective Device. (2) Ask an independent repair person to write a report on the cause of the damage. Retain all related
repair receipts. (3) File a claim under homeowner’s insurance. (4) Within thirty (30) days of the occurrence of the damage and prior
to repairing the damaged equipment, contact Schneider Electric at (800) 877-1174, Monday through Thursday 7:00 a.m. to 5 p.m.
and Friday 7:00 a.m. to 1:00 p.m. Central Time. (5) Send the purchase receipt, repair receipt, damage report, and any homeowners
insurance report along with the damaged Home Electronics Protective Device to: Schneider Electric, Sharyland Business Park,
5501 George McVay Drive, McAllen TX, 78503, Attn: Home Electronics Protective Device LIMITED WARRANTY. Failure to follow
the claims procedure set forth above may be grounds for refusing any limited warranty claim made hereunder.
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