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Why am I not seeing the XW+ solar inverter on my System Control Panel?

Customer is working on a new installation with a new inverter – XW+6848/5548 with an older System Control Panel (SCP)

Product Line:
Conext System Control Panel 865-1050

Installation process

Upgrade the firmware on the SCP
Firmware can be found on

Firmware on the older SCP needs to be upgraded to be compatible with the inverter's newer firmware
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