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What settings are important to collect for troubleshooting any 3phase XC/XCNA units?

Issue: 
There are times where it is difficult to be on site while on the phone, but there are settings that one can gather that will help us troubleshoot the unit.

Product Line:
XCNA, XC units

Environment:
Applications that use an XC or XCNA 

Cause:
Gathering information for the unit while on site

Resolution:
S/N:
APP:
LC:
PVO:
GKP:
RTC:
 
PV OC Start Voltage:
Min Tracking Voltage:
PV Reconn Delay:
PV noP Disconn Threshold:
PV noP Disconn Delay:
User Active Power:
 
Power Producing:
AC Volts (AB):
AC Volts (BC):
AC Volts (AC):
AC Current (A):
AC Current (B):
AC Current (C) :
Frequency:
PV Volts:
PV Current:
Matrix Temp (Right):
Matrix Temp (Left):
Time & Date:







 
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