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Default Web page User name and Password for PowerLogic Meters or their Ethernet communication Card

Issue
What is the default Web page user name and password for Powerlogic meters with Ethernet communication card?

Product Line
ECC21 (Ethernet communication card for CM3000 and CM4000 Series meters)
PM8ECC (Ethernet communication card for PM800 Series meters)
PM5500 Series
PM8000 Series

Environment
Web page

Resolution
A power meter's web page can be accessed by entering the meter's IP address into a web browser's address bar and entering the following default login information:
Note: ECC21 for CM3000 and CM4000 does not request for Username.
MeterPassword
CM3000 (ECC21)admin
CM4000 (ECC21)admin

Note: To login to the web page of the CM3 and CM4 Silverlight must be installed on the browser. Internet Explorer (IE) is recommended because it has Silverlight installed by default. If the webpage does not show menu items and you are using IE 11, see FA244310 .

MeterUsernamePassword
PM800 (PM8ECC)AdministratorGateway
PM8000User10



PM5500 default webpage credentials
Configuration areaUsernameDefault password/passcode
Display passcode-0000 (zero)
For Firmware versions:
  • PM5560 / PM5562 / PM5563 / PM5580 meter models: 2.9.9 and earlier
  • PM5570 / PM5660 / PM5760 meter models: 3.2.9 and earlier
  • PM5561 meter models: 10.9.9 and earlier
Webpages and FTP
  • Web master
  • Product master
user1
user2
pass1
pass2
For firmware versions:
  • PM5560 / PM5562 / PM5563 / PM5580 meter models: 4.0.0 and above
  • PM5570 / PM5660 / PM5760 meter models: 6.0.0 and above
  • PM5561 meter models: 12.0.0 and above
Webpages and FTP/FTPSAdministratorMAC address which is unique for each meter
Note: Enter the MAC address of the meter without colon in capital letters. (For example: if the MAC address of the meter is 00:80:f4:02:14:38, then password is 0080F4021438)
WebpagesGuestPowerlogic@1
Note: Forced to change the default password for system security the first time you log in.


More Information
Note
: the following information applies to the following:
  • PM5560 / PM5562 / PM5563 / PM5580 meter models with firmware 2.9.9 and earlier
  • PM5570 / PM5660 / PM5760 meter models: 3.2.9 and earlier
  • PM5561 meter models: 10.9.9 and earlier
PM5000 series only has web pages for the PM5500 series, and the PM5500 series has two default users with different privileges, Web Master and Product Master.
See FA291653 for more information about account privileges.
The default usernames for the PM5500, user1 and user2, cannot be changed or deleted, but their passwords can be.
The PM5300 does not have a web page even though it has Ethernet communications.

Refer to FA243275 for more information about the PM8000 username and password.
Please see FA299649 for information on the default login credentials for web interface on Communication devices i.e. Com'X, Link150, and EGXs

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