Start here for access to our Knowledge Base to get answers to over one hundred thousand questions online in seconds.Find Answers
...See what we've been doing in some of our major markets.Find your Location
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
The common causes of this error are:
1. Incorrect user credentials being entered. In this case, please double check the user name and password. Both the user name and password are case sensitive.
2. WebX is configured to connect to an invalid server. Please check whether the "System" shown on the "System Log On" page once WebX loads matches the system configured in "Configure Connections". If the systems are not the same, the correct system needs to be configured in WebX. To do that, please follow these steps: