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What would cause the ATS48 to show RDY even with a run command?

Issue:
What would cause the ATS48 to show RDY even with a run command?

Product Line:
Altistart ATS48

Environment:
All

Cause:
The Soft starter is stuck on RDY and will not run with a run command.

Resolution:
Troubleshooting tips:
Check the +24vdc to com is this power supply voltage good?
If you are doing 2 wire control make sure you have 24vdc on Run and Stop to Com

If you are doing 3 wire control make sure you have +24vdc on Stop and you are pulsing Start to get the soft starter to start.

If you are doing NET control over a network  you will need to make sure +24vdc is supplied to the Stop input


 
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