Start here for access to our Knowledge Base to get answers to over one hundred thousand questions online in seconds.Find Answers
...See what we've been doing in some of our major markets.Find your Location
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Explore our global offerings or select your country from one of our five regions.Global
Découvrez nos offres globales ou sélectionnez votre pays dans l’une de nos cinq régions.
Altivar drives are reseting back to a factory default when you plug in the CANopen network cable?
Altivar ATV31, ATV312, ATV61, ATV71, ATV32
All with CANopen network
The drives configuration is reset back to factory default.
1.) Verify that the PLC is not commuicating to the command word CMI address 8504. Setting Bit 0 to 1 will reset the drive back to a factory default.
2.) Verify that the Bootup Procedure Configuration in the PLC does not have "Restore all parameters" selected. Make sure this is NOT selected.