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RSU or LTU software and UTA (STRV00910) not communicating with Micrologic trip unit

Issue:
RSU or LTU software and UTA (STRV00910) not communicating with Micrologic trip unit

Product Line:
Powerpact H, J and L frame with Micrologic trip unit

Environment:
RSU, LTU and Windows

Cause:
Software cannot communicate with trip unit
Do not have the correct COM port
UTA test kit not recognized in the software
May have upgraded your Windows installation

Resolution:
Your computer may not be recognizing your new hardware, the UTA test kit in the USB port.

Go into your Window  control panel
Go into the device manager
Right click on Ports (COM & LPT)
Click on "Scan for hardware changes"

Now you should be able to go into your RSU or LTU program
Click on Setup, click on PC communication parameters
For Channel, select USB Maint. Module
For Serial port name, select COM (port number):  Maintenance Module
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