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How do I reset the run time on an ATV66 VFD?

Issue:
Reset run time

Product Line:
ATV66

Environment:
All models

Cause:
None

Resolution:
The run time could be reset by jumping pins 1 and 11 on connector 10. I told him to power off, install the jumper, power on and wait for the display to come on, then power off and remove the jumper.
 

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