Start here for access to our Knowledge Base to get answers to over one hundred thousand questions online in seconds.Find Answers
...See what we've been doing in some of our major markets.Find your Location
Access tailored services, 24/7 self-service and expert help. Anywhere, anytime, any project.Discover now
Everything you need to know about our IoT technology backbone.Learn more
Xantrex has noticed that the antivirus program Bitdefender blocks certain communication from the Widget via Wiport to the Gateway. This may also be an issue with other antivirus programs.
The symptoms that may be noticed are:
1. The widget displays all the devices on the network but the detail screen does not display.
2. The configuration pages appears to load up from cache but it does not display build information in the upgrade tab.
3. The time does not display in Time configuration tab.
4. IP addresses are not displayed in network configuration tab.