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Schneider Electric's Technical Support Policy for Older Versions of Software

What is Schneider Electric software support policy?

Product Lines:
PowerChute network Shutdown,
PowerChute Business Edition,
PowerChute Personal Edition,

All supported OS


When new versions of software are released, Schneider Electric will continue to provide full technical support to customers for the previous version for a minimum of 1 year after the new version is released. In practice, Schneider Electric typically goes far beyond this stated commitment, but this 1-year policy is stated here so customers may take it into account for planning purposes.
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